FAQ

What size do I order?

Click HERE to consult our size charts. Should you have any other questions about sizing, don't hesitate to contact us at support@myvelvetrose.com

 

Is Velvet Rose looking for ambassadors?

Contact us at support@myvelvetrose.com for any partnership requests.

 

Where does Velvet Rose ship to?

We ship to Canada, the United States and Europe.

 

How long does shipping take?

You can expect your order within 2-10 business days. You will receive a tracking number from us within 4 business days so you can track your order.

 

How much does shipping cost?

Standard shipping is $10. Shipping is FREE on orders over $100! 

 

What kind of payment do you accept?

We accept payment via all major credit cards (Visa, Mastercard, American Express), Paypal, and Apple Pay.

 

How do I return something?

If you wish to return any items in your order, please CLICK HERE to receive a pre-paid return label.  

Please affix the label to the outside of the package and drop it off at your nearest drop-off facility.